About Legendary Concepts

 

 

 

 

Voice‑first AI that turns intent into action.

Legendary Concepts is a software and R&D studio in Cleveland, Ohio. We help regulated, Microsoft‑centric teams move faster with confidence by combining deep Microsoft engineering with applied AI. Our flagship product, Workload Organizer, is a voice‑first orchestration platform: speak what you need, and the system infers the project, builds the tasks, assigns qualified people, and proves compliance — all inside Microsoft 365.

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Our Mission

Deliver software that produces lasting business value: faster execution, clearer accountability, and technology that stands the test of time.

 

What We Do

• Workload Organizer (R&D, voice‑first): An AI‑assisted, constraint‑aware workload orchestration platform that listens (voice/chat), understands intent, and produces sub‑second, explainable plans with audit‑ready provenance. We are pursuing support through the NSF SBIR program to accelerate development.

• Custom Software & Modernization: Enterprise‑grade web, mobile, and cloud solutions on the Microsoft stack (C#, .NET, SQL Server, Azure, Microsoft 365, .NET MAUI, Power BI).

• Automation & Integration: Microsoft 365 + Azure DevOps + data pipelines that eliminate hand‑offs and rework.

• Advisory & Strategy: Roadmaps, architecture, and compliance‑aware delivery for public and private sector teams.

 

How We Work (the Legendary Method)

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Voice‑first capture. Users speak or type natural requests; WO parses intent and entities, classifies sensitivity, and selects the right policy/flow.

Propose + Prove. We blend probabilistic AI for intent and idea generation with deterministic constraint solving for guarantees. Every important action is policy‑guarded, logged, and reversible.

Operate inside Microsoft 365. We meet users where they are: Outlook/Teams (voice + chat), SharePoint, Azure DevOps, and SQL Server.

Measure outcomes. We track SLA misses, throughput, rework, and hand‑off delay — then tune for speed and reliability.

 

Where We’re Focused

• Municipal Operations: permitting, inspections, and citizen services with approval chains and SLA mandates.

• Healthcare Coordination: intake, referrals, and care team workflows under PHI and duty limits.

• Enterprise IT & Field Teams: service requests, change approvals, routing, and certification‑aware assignment.

(The same architecture generalizes to any industry with tasks, dependencies, and approvals.)

 

Results We Aim For

• Speed: p95 plan‑update latency ≤ 800 ms (near‑instant feedback).

• Reliability: ≥ 95% constraint‑compliant plans in replay logs.

• Clarity: transparent, replayable why‑trails for every decision.

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Founder

Mark Holmes — Founder, CEO & Principal Investigator
A 25‑year Microsoft technologist, Mark has delivered secure, auditable systems across public and private sectors. His expertise spans C#/.NET, SQL Server, Azure, Microsoft 365, event‑sourced architectures, and outcome‑driven delivery. Mark leads R&D for Workload Organizer and partners with specialized contractors in solver engineering, UX, and security.

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“Innovation should be explainable, compliant, and fast. If a system can’t prove why it chose a path — it can’t scale.”

 

Values

• Truth along with polish. We set realistic targets and show our work.

• Security by design. Policy‑guarded, reversible actions with audit‑ready logs.

• Outcome first. We prioritize measurable improvements in cycle time, SLA hits, and rework.

 

Quick Facts

• HQ: South Euclid, Ohio (remote‑friendly)

• Core tech: C#, .NET, .NET MAUI, SQL Server, Azure, Microsoft 365, Power BI

• Engagements: pilots, fixed‑scope builds, and annual SaaS